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Sr. SAP C4C ConsultantJade Global · Pune City, Maharashtra, India
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Jade Global

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Sr. SAP C4C Consultant

🗓️ Posted 2026-09-07 Pune City, Maharashtra, India Full-time Hybrid ICT
💰 Salary Not shared 📊 Market ₹150,000–₹250,000/mo

About the Company

Award-winning, US-headquartered partner driving cloud, integration, and AI-led transformation with 2,000+ employees. Jade Global is a premier consulting, integration, and managed services partner helping enterprises modernize, innovate, and scale. Founded in 2003, we bring over two decades of engineering excellence, with 2,000+ professionals and 11 global offices, and have served 500+ clients across North America, Europe, and APAC. We are a Great Place to Work-certified organization and have been recognized by Inc. 5000 as a high-growth company for 13 years in a row. Known for Delivering Innovation and driving impact, we offer holistic cloud transformation, ERP and CRM modernization, data and analytics, integration, AI-powered automation, and AI-led managed services. Jade offers the perfect blend of agile client-centricity along with a rich ISV partner ecosystem, including Oracle, Salesforce, SAP, ServiceNow, Workday, Snowflake, Boomi, and many others. With our AI-first approach, powered by 220+ enterprise-ready AI Agents and industry accelerators, we drive data readiness, autonomous workflows, intelligent operations, and faster transformation outcomes. The result is lower costs, greater efficiency, and measurable business value for enterprises. We enable organizations across high-tech, healthcare, life sciences, manufacturing, financial services, and retail to achieve resilient, future-ready operations. IT Services and IT Consulting Specialties: System Integration & Consulting, Industry Expertise, Reverse Logistics, Hyperion Products, Cloud, Supply Chain Management, Business Intelligence, Enterprise Performance Management, Enterprise Resource Planning, Financial Transformation, Order Management, Human Capital Management, Salesforce, ServiceNow, Oracle Cloud ERP, Cloud Assessment and Advisory Services, Warehouse Management Software, Xenon, Revenue Recognition, Zuora, Oracle SOA, Integration, Implementation, Informatica, Advisory, Consulting, Business Applications, Managed Services, Industry Solutions (Hi-Tech & Life Sciences), Digital Consulting, Innovation, AI/ ML, IoT, RPA, Enterprise business application implementations, Software product engineering, Technology advisory, Testing services, SAP, Workday HCM, Workday

Responsibilities

  • ● AMS Support & Incident Management
  • ● Provide L2/L3 support for SAP C4C issues
  • ● Troubleshoot and resolve: Sales & Service processes (Leads, Opportunities, Quotes, Tickets), UI issues, workflow failures, and business rule errors
  • ● Handle SLA-based tickets using tools like ServiceNow / JIRA / Remedy C4C Functional Support
  • ● Support end-to-end processes: Lead Opportunity Quote Order (integration to ECC), Service Ticket Service Request Resolution
  • ● Manage: Business configuration (Fine-Tuning / Adaptation), Pricing, territory management, activity management, Service processes and SLA configurations Integration with ECC
  • ● Support integration scenarios between C4C ECC : Master data replication (Customers, Materials, Pricing), Transactional data (Sales Orders, Quotes, Service Requests)
  • ● Troubleshoot: Middleware issues (SAP CPI / PI/PO), IDocs / Web services / OData APIs
  • ● Monitor and resolve message failures in: Communication Arrangements, Message Dashboard Enhancements & Change Requests
  • ● Work on CRs and enhancements : UI adaptations (Key User Tools), Business rules and workflows, Custom fields and extensions.
  • ● Prepare functional specs and coordinate with technical teams (SDK / PDI) Data & Master Data Handling
  • ● Ensure consistency of: Business Partners / Customers, Products / Pricing data
  • ● Handle: Data replication issues, Data correction activities Testing & Deployment
  • ● Perform: Unit Testing, Integration Testing (C4C ECC), UAT support
  • ● Support release cycles and transport management Documentation & Knowledge Management
  • ● Maintain: Functional documentation, KT materials, Configuration guides
  • ● Conduct knowledge transfer sessions Continuous Improvement
  • ● Identify opportunities to: Improve user experience, Optimize business processes, Enhance integration stability Required Skills & Experience
  • ● Experience
  • ● -12 years of SAP experience