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Staff Product Manager, OpenTelemetry | Ireland | Remote
ICT
💰 Salary Not shared
📊 Market 7,000 EUR–9,500 EUR/mo (84,000 EUR–114,000 EUR/yr)
About the Company
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X. We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Ireland. About Product Management As a Product Manager at Grafana La
About the Role
As the Staff Product Manager for OpenTelemetry Experience, you'll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You'll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You'll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You'll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your Scope Will Include OpenTelemetry SDK onboarding and co
Responsibilities
- ● Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
- ● Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
- ● Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
- ● Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
- ● Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
- ● Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
- ● Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you'll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.
- ● Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience
- ● Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions
- ● What Makes You a Great Fit
- ● + years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
- ● Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
- ● An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
- ● A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
- ● Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
- ● Bonus Points
- ● Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
- ● In Ireland, the base compensation range for this role is EUR 133,600 - EUR 160,320. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally.
- ● Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.
- ● Why You'll Thrive At Grafana Labs
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