JR-199953 SAP ConsultantCustomertimes · Toronto, Ontario, Canada

JR-199953 SAP Consultant

🗓️ Posted 2026-08-29 Toronto, Ontario, Canada Full-time Hybrid ICT
💰 Salary Not shared 📊 Market 6,500 CAD–9,500 CAD/mo

About the Company

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries. About this job: We are looking for an experienced SAP Support Consultant to join a global team supporting a complex enterprise landscape for a leading manufacturer of office equipment and digital solutions. In this role, you will focus primarily on SAP Sales (SD/MM) support within an SAP ECC environment, working as part of a broader team covering Salesforce CRM and other SAP ERP domains.

Responsibilities

  • ● and effective collaboration with business stakeholders.
  • ● How you'll make an impact:
  • ● Provide L2/L3 support for SAP ECC, primarily in Sales (SD) and Logistics (MM) areas;
  • ● Analyze and resolve incidents, service requests, and root causes across O2C processes;
  • ● Collaborate with cross-functional teams supporting Salesforce CRM, SAP FI/CO, and SAP BW;
  • ● Ensure smooth integration between SAP ECC and Salesforce CRM;
  • ● Support Order-to-Cash (O2C) processes, including coordination with finance teams;
  • ● Perform minor enhancements, configuration changes, and testing activities;
  • ● Participate in continuous improvement initiatives and system optimization;
  • ● Communicate effectively with business users in English and provide user support.
  • ● What makes you a great fit:
  • ● Strong hands-on experience in SAP ECC, with focus on SD and basic knowledge of MM;
  • ● Good understanding of Order-to-Cash (O2C) processes;
  • ● Working knowledge of FI/CO integration points (billing, revenue recognition, AR);
  • ● Exposure to Salesforce or other CRM system (integration or business process level);
  • ● Basic understanding of SAP BW / reporting concepts;
  • ● Strong analytical and troubleshooting skills;
  • ● Good communication skills in English.