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JR-199953 SAP Consultant
ICT
💰 Salary Not shared
📊 Market 6,500 CAD–9,500 CAD/mo (78,000 CAD–114,000 CAD/yr)
About the Company
Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries. About this job: We are looking for an experienced SAP Support Consultant to join a global team supporting a complex enterprise landscape for a leading manufacturer of office equipment and digital solutions. In this role, you will focus primarily on SAP Sales (SD/MM) support within an SAP ECC environment, working as part of a broader team covering Salesforce CRM and other SAP ERP domains.
Responsibilities
- ● and effective collaboration with business stakeholders.
- ● How you'll make an impact:
- ● Provide L2/L3 support for SAP ECC, primarily in Sales (SD) and Logistics (MM) areas;
- ● Analyze and resolve incidents, service requests, and root causes across O2C processes;
- ● Collaborate with cross-functional teams supporting Salesforce CRM, SAP FI/CO, and SAP BW;
- ● Ensure smooth integration between SAP ECC and Salesforce CRM;
- ● Support Order-to-Cash (O2C) processes, including coordination with finance teams;
- ● Perform minor enhancements, configuration changes, and testing activities;
- ● Participate in continuous improvement initiatives and system optimization;
- ● Communicate effectively with business users in English and provide user support.
- ● What makes you a great fit:
- ● Strong hands-on experience in SAP ECC, with focus on SD and basic knowledge of MM;
- ● Good understanding of Order-to-Cash (O2C) processes;
- ● Working knowledge of FI/CO integration points (billing, revenue recognition, AR);
- ● Exposure to Salesforce or other CRM system (integration or business process level);
- ● Basic understanding of SAP BW / reporting concepts;
- ● Strong analytical and troubleshooting skills;
- ● Good communication skills in English.
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