Senior Oracle CX Sales & ICM Functional Consultant (Redwood UI Specialist)

🗓️ Posted 2026-09-07 Pune City, Maharashtra, India Full-time Hybrid ICT

Company shared salary

NA

Market rate

₹180,000–₹300,000/mo (₹2,160,000–₹3,600,000/yr)

Based on similar roles (title + domain + location).

About the Company

Position Overview We are seeking an experienced Oracle CX Sales & ICM Consultant to lead the end-to-end design, implementation, and optimization of our Oracle Fusion Cloud CX suite. In this role, you will play a critical part in modernizing our CRM ecosystem by migrating legacy interfaces to the Oracle Redwood User Experience using Visual Builder Studio (VBS) .

Responsibilities

  • ensation plans, and partner strategies with cutting-edge cloud capabilities
  • CX Sales & ICM Implementation: Lead requirement gathering workshops, solution design, configuration, and deployment for Oracle CX Sales (Engagement Cloud) and Incentive Compensation Management (ICM) modules.
  • Redwood UI Transformation: Drive the functional and visual migration from classic CX interfaces to Oracle Redwood UI using Express Mode and Visual Builder Studio (VBS) .
  • Incentive Compensation Configuration: Design complex commission structures, credit rules, performance measures, plan components, payment processing, and dispute management workflows.
  • Core Sales Module Management: Configure Lead/Opportunity management, Account/Contact hierarchies, Territory Management, and Sales Forecasting.
  • Extensibility & Analytics: Utilize Groovy Scripting for custom business logic, Object Management, Triggers, and Assignment Manager. Build interactive real-time reports using OTBI (Oracle Transactional Business Intelligence) and custom BI Publisher reports.
  • Testing & Support: Create unit test scripts, lead System Integration Testing (SIT), and coordinate User Acceptance Testing (UAT) during upgrade or migration cycles.
  • Required Qualifications & Skills
  • Core Experience: 7+ years of hands-on experience implementing or supporting Oracle CX Sales and Oracle Incentive Compensation (ICM) .
  • Redwood UI Expertise: Proven hands-on experience configuring Redwood pages, enabling Redwood opt-ins/features, and extending Redwood UI via Visual Builder Studio (VBS).
  • Technical Proficiency:
  • Application Composers, Custom Objects, and Groovy Scripting .
  • Functional knowledge of Oracle Integration Cloud (OIC) for CX integrations.
  • OTBI Analytics & BI Publisher report generation.
  • Business Acumen: Deep understanding of Sales Performance Management (SPM), compensation structures, credit allocation, and CRM lifecycles.
  • Certifications (Preferred):
  • Oracle Fusion CX Sales Certified Implementation Specialist
  • Oracle Sales Performance Management / Incentive Compensation Certified Specialist
  • Core Key Performance Indicators (KPIs)
  • Successful migration and adoption rate of Redwood UI components.