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SAP Business Analyst (SD/MM)
ICT
💰 Salary Not shared
📊 Market S$6,000–S$9,500/mo (S$72,000–S$114,000/yr)
About the Company
We are looking for an experienced SAP SD/MM Business Analyst / Consultant to join the team, supporting a leading global organization in the Beauty, Luxury, and Consumer Goods sector. In this role, you will be responsible for managing SAP and other applications-related incidents, delivering projects, and driving continuous improvements across business processes and systems. The ideal candidate will have strong hands-on experience in SAP Sales & Distribution (SD) and Materials Management (MM), combined with proven capabilities in incident management, project management, process optimization, and stakeholder management. This role requires a hands-on and adaptable IT professional who is willing to work beyond a single application or functional area. While the primary focus will be SAP SD/MM, the successful candidate will have the opportunity to gain exposure to the wider application environment and take ownership of additional operational responsibilities, including application support, account maintenance, and cross-application initiatives. The candidate should therefore be comfortable moving between business analysis, incident management, project delivery, process improvement and operational support depending on business priorities. Main Responsibilities Incident & Problem Management SAP SD/MM Business Analysis Project Management & Delivery System & Process Improvement Stakeholder & Vendor Management Governance & Documentation Cross-Application Support & Business Analysis Application & Account Maintenance
Requirements
- ● 5+ years of experience in SAP, with strong hands-on experience in SAP SD and/or MM.
- ● Strong understanding of end-to-end business processes such as: Order-to-Cash (O2C); Procure-to-Pay (P2P); Sales order and delivery processes; Purchasing and procurement; Inventory management; Material master and customer/vendor master data; Billing and invoicing - Goods receipt and goods issue; Experience working with SAP integrations with other systems is highly desirable; Experience with SAP S/4HANA is an advantage.
- ● Proven experience managing SAP production incidents and service issues.
- ● Strong analytical and troubleshooting skills.
- ● Experience with root cause analysis and problem management.
- ● Ability to distinguish between temporary fixes and sustainable solutions.
- ● Experience working with IT service management processes and SLAs.
- ● Proven experience managing or leading IT/SAP projects or system enhancement initiatives.
- ● Strong project planning, coordination and stakeholder management skills.
- ● Experience with UAT, change management and implementation activities.
- ● Formal project management certification such as PMP, PRINCE2 or Agile certification is an advantage.
- ● Demonstrated experience in business process improvement, automation or digitalisation.
- ● Ability to analyse processes end-to-end and identify inefficiencies.
- ● Experience with process mapping, gap analysis and continuous improvement methodologies.
- ● Strong commercial and business mindset, with the ability to assess the business value of proposed solutions
- ● Strong problem-solving and analytical skills
- ● Hands-on SAP SD/MM knowledge
- ● Incident and problem management expertise
- ● Project management capability
- ● Process improvement mindset
- ● Strong stakeholder management
- ● Vendor management skills
- ● Good communication and facilitation skills
- ● Ability to work independently and take ownership
- ● Ability to manage multiple priorities
- ● Ability to challenge existing processes constructively
- ● Strong focus on delivering practical and sustainable solutions
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