SAP Technical Delivery & AMS Lead

🗓️ Posted 2026-08-22 Dubai, United Arab Emirates Full-time Hybrid ICT

Company shared salary

NA

Market rate

AED 25,000–AED 40,000/mo (AED 300,000–AED 480,000/yr)

Based on similar roles (title + domain + location).

About the Company

We are looking for an experienced Senior SAP S/4HANA Cloud Public Edition - Technical Delivery & AMS Lead to oversee the governance, operational stability and technical delivery of enterprise SAP Public Cloud environments. The role will lead AMS governance, SAP S/4HANA Public Cloud release management and SAP BTP platform oversight , while coordinating technical teams and key stakeholders across multi-country environments. The ideal candidate combines strong SAP technical expertise with structured service delivery, governance and stakeholder management capabilities.

Responsibilities

  • Lead the governance and operational oversight of SAP S/4HANA Cloud Public Edition environments.
  • Establish and manage recurring AMS governance activities, service reviews and technical priorities.
  • Monitor incidents, service requests and DevOps tickets, ensuring appropriate escalation and resolution.
  • Coordinate technical and techno-functional teams to resolve complex platform issues.
  • Drive continuous improvement of AMS processes, service quality and platform stability.
  • Lead SAP S/4HANA Cloud Public Edition release cycles within a 3-System Landscape (3SL) .
  • Conduct Release Assessment & Scope Dependency (RASD) evaluations and assess potential business and technical impacts.
  • Coordinate release readiness, testing, deployment and business continuity activities.
  • Deliver "What's New" sessions to technical and functional teams.
  • Govern technical changes, transports and deployments across the SAP landscape.
  • Oversee the administration and governance of SAP BTP , including CPI, Multi-Bank Connectivity (MBC) and Document & Reporting Compliance (DRC) .
  • Monitor CPI iFlows, integrations, applications, databases and overall platform health.
  • Manage SAP OSS activities, technical escalations and SAP S-User access.
  • Monitor certificate lifecycle and coordinate renewals.
  • Manage E-Token updates supporting SAP e-invoicing compliance.
  • Provide technical advisory and troubleshooting support across the SAP platform.
  • Conduct IAM and authorization reviews as part of release and operational governance.
  • Support GRC audits and maintain appropriate technical controls.
  • Ensure compliance across SAP integrations, access management and authorization landscapes.
  • Proactively identify technical, operational and compliance risks and coordinate remediation.
  • Act as a key technical point of coordination across AMS, functional and technical teams.
  • Participate in SAP Preferred Success expert sessions and coordinate SAP escalations where required.
  • Communicate platform health, risks, incidents, releases and improvement initiatives to senior stakeholders.
  • Ensure effective delivery and governance across multi-country SAP environments.
  • Strong experience with SAP S/4HANA Cloud Public Edition , ideally within a 3-System Landscape (3SL) .
  • Proven experience leading SAP AMS delivery, governance and operational support .
  • Hands-on knowledge of SAP BTP , particularly CPI, MBC and DRC.
  • Strong understanding of SAP Public Cloud release and upgrade management.
  • Experience with SAP OSS, S-User administration and technical escalation management.
  • Knowledge of SAP IAM, GRC and authorization controls .
  • Experience with integration monitoring, CPI iFlows and certificate lifecycle management.
  • Strong change, incident and service management capabilities.
  • Experience coordinating technical and techno-functional teams across complex enterprise environments.
  • Excellent stakeholder management and communication skills.