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Technical Account Manager
ICT
Company shared salary
NA
Market rate
A$8,333–A$12,500/mo (A$99,996–A$150,000/yr)
Based on similar roles (title + domain + location).
About the Company
DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology Technical Account Manager (TAM) The TAM is responsible for day-to-day delivery operations for an Account(s). Overall you will lead our client commitments, service levels and incremental growth.
Requirements
- ● Manage the day-to-day delivery of assigned client accounts.
- ● Collaborate with Account Delivery Associates to ensure smooth account operations.
- ● Develop and maintain client relationships to understand their needs.
- ● Assist in budget management and cost control for the accounts.
- ● Work with senior leadership to define and track key performance metrics.
- ● Stay informed about industry trends and their impact on account strategies.
- ● Address and resolve account-related issues and escalate when necessary.
- ● Provide regular updates on account performance.
- ● Bachelor's degree in a relevant field or equivalent combination of education and experience
- ● Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
- ● Proven experience in account delivery and leadership roles
- ● Proficiencies in strategic planning, reporting, client relationship management, and team leadership
- ● Continuous learner that stays abreast with industry knowledge and technology
- ● An advanced degree in a relevant field is a plus
- ● Relevant certifications such as PMP (Project Management Professional) is a plus
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