ServiceNow Specialist

🗓️ Posted 2026-08-14 Australia Permanent ICT

Company shared salary

NA

Market rate

NA

Based on similar roles (title + domain + location).

About the Company

Laneway Talent is currently seeking an experienced ServiceNow Specialist to join a client team and support the ongoing development, administration and optimisation of the ServiceNow platform. This is an opportunity for a hands-on ServiceNow professional who can work across platform configuration, development, integrations and continuous improvement, while working closely with technical and business stakeholders.

Responsibilities

  • oss the organisation, ensuring the platform continues to meet business and operational requirements.
  • Configure, develop and maintain the ServiceNow platform
  • Develop and enhance ServiceNow applications, workflows and modules
  • Gather requirements and translate business needs into effective ServiceNow solutions
  • Develop and maintain workflows, business rules, scripts and integrations
  • Support platform administration, configuration and troubleshooting
  • Develop and maintain integrations between ServiceNow and other enterprise systems
  • Work with stakeholders to identify opportunities for automation and process improvement
  • Support testing, releases and deployment activities
  • Investigate and resolve platform issues and defects
  • Maintain technical documentation and platform standards
  • Contribute to ServiceNow governance, security and best-practice practices
  • Provide technical advice and support to business and technology teams
  • Assist with continuous improvement and optimisation of the ServiceNow environment

Requirements

  • We are looking for a ServiceNow Specialist with strong hands-on experience across the ServiceNow platform.
  • You will ideally have:
  • Strong ServiceNow development and configuration experience
  • Strong knowledge of ServiceNow workflows and platform configuration
  • Understanding of REST and SOAP APIs
  • Strong understanding of ITIL and service management principles
  • Strong analytical and problem-solving skills
  • Excellent communication and documentation skills
  • Ability to work independently and as part of a broader technology team
  • Nice to Have
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • At Laneway Talent, we connect talented technology professionals with organisations where they can make a genuine impact.
  • We value diverse perspectives, backgrounds, and experiences, and encourage applications from people of all identities, communities, and career journeys.
  • If you're available now (or soon), we'd like to hear from you.
  • Apply ASAP or contact Keith on 0448 908 279 for a confidential discussion.