Revenue Cycle Section headSaudi German Health · Dammam, Eastern, Saudi Arabia

Revenue Cycle Section head

🗓️ Posted 2026-08-24 Dammam, Eastern, Saudi Arabia Full-time Hybrid Healthcare Medical
💰 Salary Not shared 📊 Market SAR 10,000–SAR 18,000/mo

About the Company

Saudi German Health is one of the largest healthcare providers in the Middle East and North Africa, with hospitals and clinics in several cities across Saudi Arabia, UAE, Egypt, and Yemen. The first hospital opened in Jeddah in 1988 and brought contemporary German healthcare standards to the doorstep of the local community. Since then the hospital has been a pioneer in providing world-class healthcare services to millions of people across the region. Saudi German Health has been recognized as one of the 50 Global Growth Companies by The World Economic Forum; awarded Healthcare Company of the Year 2018; awarded GCC Patient Experience Eminence Award 2018-19; and recognized for having the best-accredited life support training centre in Saudi Arabia in 2018. Hospitals and Health Care Specialties: Trading & Services Provider, Health Care, Medical Services

Responsibilities

  • ● Lead and oversee day-to-day Revenue Cycle Management (RCM) operations within the assigned section.
  • ● Supervise and guide the RCM team to ensure efficient workflow, productivity, and achievement of departmental KPIs.
  • ● Oversee key RCM activities including insurance approvals, claims processing, billing, denials, resubmissions, and collections.
  • ● Monitor claim performance and identify trends related to rejections, denials, underpayments, and delayed payments.
  • ● Ensure accurate and timely submission of claims in accordance with payer requirements and applicable regulations.
  • ● Coordinate with insurance companies/payers to resolve operational issues, claim discrepancies, and payment delays.
  • ● Work closely with clinical, finance, billing, and other operational teams to improve the overall revenue cycle process.
  • ● Monitor RCM KPIs and prepare regular operational and performance reports for management.
  • ● Identify process gaps and implement corrective actions to improve claim acceptance rates, collection efficiency, and turnaround times.
  • ● Ensure compliance with NPHIES, CCHI/CHI regulations, payer policies, and internal RCM procedures.
  • ● Support the RCM management team in implementing process improvements and departmental initiatives.
  • ● Coach, develop, and support team members while ensuring adherence to established policies and performance standards.

Requirements

  • ● Physician background .
  • ● Previous experience in Revenue Cycle Management, medical insurance, claims, or healthcare operations.
  • ● Prior experience in a team lead, supervisor, or mid-level operational role.
  • ● Strong knowledge of the Saudi healthcare insurance and RCM environment.
  • ● Familiarity with NPHIES and CHI regulations.
  • ● Strong analytical, communication, and stakeholder-management skills.
  • ● prefferably Arabic speaker.
  • ● Based in or willing to relocate to Dammam / Eastern Region, Saudi Arabia .