Sr. Cloud Platform Engineer

Responsibilities

• ● Why You'll Love Working Here
• ● high-performance, people-focused culture
• ● our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
• ● learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees' career growth
• ● membership in HOOPP's world class defined benefit pension plan, which can serve as an important part of your retirement security
• ● competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of 2,500 per year, parental leave top-up, and a health spending account).
• ● optional post-retirement health and dental benefits subsidized at 50%
• ● yoga classes, meditation workshops, nutritional consultations, and wellness seminars
• ● The IT Enterprise Architecture, Network, Cloud and Data Platform Group at HOOPP is committed to delivering meaningful customer value in a dynamic, fast-paced environment. We cultivate a culture that emphasizes innovation, collaboration, practicality, and the courage to challenge the status quo.
• ● Reporting to the Sr. Manager, Cloud Platform, the Sr. Cloud Platform Engineer will be responsible for designing, maintaining and supporting cloud infrastructure and operations for HOOPP's Investment, Finance, and Risk Management teams. You will build trusted partnerships with Application Delivery teams, Enterprise Architects, the Project Management Office and Governance, Information Security, Infrastructure Network Product Owners and business partners to ensure that cloud operations and initiatives are fully aligned with organizational objectives.
• ● What You Will Do
• ● Design, build, and operate secure, scalable, reliable, and highly automated AWS infrastructure. Apply systems thinking and insight to balance delivery speed, resilience, cost, security, and long-term maintainability
• ● Lead the investigation of complex production and cloud infrastructure issues. Look beyond immediate symptoms, use evidence to identify root causes, communicate openly with affected partners, and implement lasting corrective and preventive improvements
• ● Develop and maintain Infrastructure as Code (IaC) solutions using Terraform, Azure DevOps, and Argo CD to standardize cloud infrastructure provisioning, automate deployment workflows, and enhance platform consistency, scalability, and governance
• ● Drive automation and continuous improvement by identifying repetitive operational tasks and delivering AI-enabled innovative solutions that simplify cloud operations, improve efficiency, and enhance developer experience
• ● Continuously improve platform observability by implementing modern monitoring, logging, tracing, and AI-assisted operational insights that enable proactive detection and faster incident resolution
• ● Collaborate with development and cross-functional IT teams to provide technical expertise, integrate and optimize cloud solutions, and resolve network and cloud operational issues
• ● Lead key initiatives in partnership with internal customers and stakeholders. Clarify the underlying problem, surface assumptions and constraints, develop options, and recommend solutions based on customer value, risk, security, cost, and feasibility. Take ownership for decisions, follow-through, and outcomes
• ● Build and maintain cloud platform knowledge assets leveraging AI tools to automate documentation, improve operational insights, and enable efficient self-service for engineering teams
• ● Participate in on-call rotation to provide production support and ensure timely incident response outside regular business hours