Associate SB Onboarding

Opportunities for career progression throughout the business. Great engaging work environment where customer advocacy is highly valued. Be part of a collaborative & high performing relationship-driven culture. Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. In this Associate SB Onboarding role you will: Support the onboarding of customers, a must win battle for NAB. Complete the onboarding and managing of customers who have applied through nab.com.au Proactively resolving queries at the first point of contact and ensuring every touchpoint adds value Embrace change early, recognising its potential to improve processes and deliver better outcomes for both the business and our customers Contribute to team performance by managing shared workflows, maintaining service levels, and supporting portfolio activity during banker absences