Customer Service OfficerGetinge · Bangkok, Bangkok City, Thailand

Customer Service Officer

🗓️ Posted 2026-09-07 Bangkok, Bangkok City, Thailand Full-time Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market THB 20,000–THB 35,000/mo

About the Company

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career You just found it. We are seeking an organized Customer Service Officer to support our sales teams in delivering exceptional service to customers. This role will be proving services in term of systems, documents, tenders to support sales function in organization. Please note that this position is offered as a 1-year contract. Day To Day Responsibilities Will Include Preparing contract, Power of Authorization & bank guarantee. Preparing related documents for tender process and submit documents in the system as well as prepare tender report. Coordinate with colleague in the department, other departments including Logistics department for update incoming shipment. Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents. Create request for transportation booking. Prepare product installation information to After Sales Service and Installation department. Prepare warranty and extended warranty information to After Sales Service and Installation department. Other supporting documents as required by sales team. Fulfill duties as assigned by Supervisor. With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 1

Requirements

  • ● Bachelor degree in Business Administration or others related field.
  • ● Minimum 3-5 year experience in a Customer Service or Sales support and Sales administration, preferable in medical products field.
  • ● Experience in SAP/ SD Module.
  • ● Proficient with Microsoft Word, Excel, Outlook.
  • ● Basic knowledge of English.
  • ● Details oriented and sense of urgency .
  • ● Good service mind and cooperation.
  • ● Ability to multi-task, prioritize and manage time effectively.
  • ● Good communication and interpersonal skills.
  • ● Excellent communication in Thai (Reading, Writing and Speaking).