[LTA-TRO] MANAGER, OPERATIONS COMMAND CENTER, STRATEGIC OPERATIONS & CONTRACTS

Responsibilities

• ● What the role is
• ● LTA-TRO MANAGER, OPERATIONS COMMAND CENTER, STRATEGIC OPERATIONS & CONTRACTS
• ● What you will be working on
• ● This role will be responsible for managing key operational policy issues and providing support to cross-functional teams within the Operations Command Center. The ideal candidate will possess strong leadership, problem-solving and analytical skills, with the ability to collaborate across divisions to ensure effective operational management and strategic contracts oversight.
• ● Lead the development and analysis of operations policies and procedures to enhance efficiency, effectiveness and data-driven decision-making.
• ● Conduct in-depth analysis of operational data to identify trends, optimise performance and guide operational strategy.
• ● Provide strategic guidance and support to teams across the division, ensuring alignment with operational goals and objectives.
• ● Conduct cross-function collaborations to align operational strategies and analysis with broader business goals.
• ● Prepare reports and presentations that illustrate trend and cost-benefit analysis, challenges and trade-offs to key stakeholders.
• ● Monitor and evaluate policy implementation and operational performance to identify areas for continuous improvement and innovation.
• ● Work on inter-agency coordination and address operational issues to ensure smooth collaboration and alignment across all relevant parties.
• ● Develop and implement comprehensive contracts management strategies, ensure compliance with contractual obligations, and maximise value delivery across operational partnerships.
• ● Oversee contract lifecycle management including procurement planning, vendor evaluation, contract negotiation support, performance monitoring, and renewal strategies to align with operational requirements and budgetary constraints.
• ● Establish governance frameworks for contract risk assessment, dispute resolution, and stakeholder communication to ensure seamless integration between contractual commitments and operational delivery.
• ● As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
• ● What we are looking for
• ● Proven experience in operations management, policy development or analytical roles.
• ● Strong leadership, analytical and strategic thinking skills.
• ● Excellent communication and collaboration skills, with the ability to influence and work effectively across teams.
• ● Ability to manage complex projects, analyse data effectively and drive results in a fast-paced environment.