Chief Information Officer

🗓️ Posted 2026-08-01 Brisbane, Queensland, Australia Full-time ICT

Company shared salary

NA

Market rate

A$20,833–A$33,333/mo (A$249,996–A$399,996/yr)

Based on similar roles (title + domain + location).

About the Company

Join the Queensland Fire Department (QFD) in this transformative role as Chief Information Officer. The Information and Technology Directorate is responsible for providing QFD Information Communications and Technology (ICT) solutions and management of QFD ICT investments, governance, portfolio, projects and assurance activities, including implementation of transformation programs to support business strategies and alignment with Queensland Government direction and QFD organisational objectives. Lead, manage and provide direction in the development, implementation and delivery of integrated ICT services and solutions to support operations and organisational capability. The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes. The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state. The QFD is an organisation that is focused on reframing the department's relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability. The Information and Technology Directorate is responsible for providing QFD Information Communications and Technology (ICT) solutions and management of QFD ICT investments, governance, portfolio, projects and assurance activities, including

Responsibilities

  • Lead strategic planning processes for the directorate and manage the effective delivery of related services through best use of the human, financial and capital resources, ensuring government and corporate objectives are met.
  • Critically analyse the overall performance of the department against strategic and operational plans to ensure that resources are utilised efficiently to meet existing service delivery obligations and future service demands.
  • Lead and manage QFD ICT governance and investment to ensure effective realisation of innovative ICT solutions and benefits to support organisational objectives.
  • Provide timely and accurate briefing on all internal policy matters.
  • Provide strategic advice to senior executives and stakeholders on the development, maintenance and delivery of ICT systems and solutions to support business portfolios and frontline services.
  • Develop strategic partnerships with key stakeholders and partners which contribute to the effectiveness of QFD as a department.
  • Ensure integration with whole-of-government processes, constraints and opportunities are fully understood and complied with.
  • Proactively bring insights into the organisation and identify opportunities to improve QFD strategy and performance and maximise outcomes for QFD and its partners.
  • Represent the interests of QFD and at times represent the Chief Operating Officer at boards and government committees to ensure the strategic objectives for QFD are considered and catered to.
  • Provide leadership and drive performance and accountability throughout Strategy, Systems, Standards and Performance to achieve QFD strategic objectives.
  • Lead QFD and their partners in planning and meeting their legislative obligations and the requirements of any regulatory bodies.
  • Lead and drive effective planning and decision making across QFD and its partners.
  • Identify ways to improve existing service delivery, especially the delivery of new ICT products and services including the gathering of requirements, design, build and deployment of new services.
  • Monitor major ICT trends and analyse their potential impact on the governance and performance of ICT service delivery.
  • Contribute to the development of QFD's strategic direction and future service planning by developing plans, policies and processes and providing advice and recommendations to the Commissioner and Deputy Commissioners based on strategic matters.
  • Provide leadership in the recognition and action of critical risk:planning, reporting and performance management
  • legislative compliance
  • information management
  • service delivery arrangements.
  • Provide leadership in the development of strategies which keep QFD and Queensland Government values and the needs of the community at the core of its operations and all decision making in an environment of competing priorities.
  • Manage the planning and implementation of broader government reform agendas and department commitments within your corporate services area and across QFD.
  • Lead and manage the development of teams in the delivery of integrated IT services and solutions and drive a strong culture of customer support excellence and client focused outcomes.
  • Leads strategically
  • Stimulates ideas and innovation
  • Leads change in complex environments
  • Makes insightful decisions
  • Develops and mobilises talent
  • Builds enduring relationships
  • Inspires others
  • Drives accountability and outcomes
  • Fosters healthy and inclusive workplaces
  • Pursues continuous growth
  • Demonstrates sound governance
  • Respect
  • Integrity
  • Trust
  • Courage
  • Loyalty