Senior Digital Communication Officer

🗓️ Posted 2026-08-01 Australia Permanent Marketing Communications

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About the Company

Join our Strategy, Insights and Communications team as a Senior Digital Communication Officer and become the department's digital content specialist. You'll lead the development and optimisation of accessible, audience-focused content across websites, intranet and email channels, provide expert advice on digital publishing and user experience, and use analytics and insights to drive continuous improvement. In This Role, You Will: Manage and optimise the department's websites, intranet and email channels. Provide expert advice on digital publishing, accessibility and content design. Develop and deliver audience-focused digital content and campaigns. Use analytics and insights to improve content performance and user experience. Collaborate across the department to deliver engaging digital communication outcomes. Join our Strategy, Insights and Communications team as a Senior Digital Communication Officer and play a key role in shaping the department's digital presence. As the department's digital content specialist, you will lead the delivery of accessible, user-focused content across websites, intranet and email channels, helping ensure our information is engaging, easy to use and reaches the audiences who need it most. Working within a collaborative, multidisciplinary team of strategists, engagement professionals and communicators, you will partner with business areas across the department to deliver best-practice digital communication outcomes that sup

Responsibilities

  • Strong knowledge of digital publishing principles, accessibility requirements and user-centred design.
  • Well-developed analytical skills and the ability to use data and insights to drive continuous improvement.
  • Excellent stakeholder engagement and communication skills, with the ability to build productive working relationships across diverse teams.
  • Strong organisational skills, attention to detail and the ability to manage competing priorities and deliver results.
  • This is an exciting opportunity to help deliver impactful digital communication outcomes while working in a supportive, high-performing team committed to innovation, collaboration and continuous improvement.
  • Applications to remain current for 12 months.
  • Occupational group Marketing, PR & Communication