Business Process Management

🗓️ Posted 2026-08-01 India Permanent ICT

Company shared salary

NA

Market rate

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Based on similar roles (title + domain + location).

About the Company

Title: IBM BPM/BAW Administrator Skills Required: IBM BPM/BAW platforms Notice Period: Immediate joiner or up to 1 month.

Responsibilities

  • Provide 24 7 Operations & Maintenance (O&M) support for IBM BPM/BAW platforms.
  • Administer, monitor, and maintain IBM BPM/BAW environments across Development, UAT, and Production.
  • Perform patching, upgrades, deployments, and environment configuration activities.
  • Monitor system health, troubleshoot issues, and ensure platform availability and performance.
  • Conduct performance tuning, capacity planning, and incident/problem management.
  • Coordinate with IBM/OEM teams for PMRs, support tickets, and issue resolution.
  • Manage Disaster Recovery (DR) operations, including DR drills, failover, and switchover activities between DC and DR sites.
  • Ensure compliance with defined SLAs, security policies, and operational procedures.
  • Prepare operational reports, technical documentation, SOPs, and knowledge articles.