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Director, Wellness (based in Hong Kong)
Hospitality Tourism
Company shared salary
NA
Market rate
S$15,000–S$25,000/mo (S$180,000–S$300,000/yr)
Based on similar roles (title + domain + location).
About the Company
New role working for a prestigious and globally renowned hospitality group The role reports directly to Senior Vice President, Operations Competitive benefits including comprehensive medical coverage, retirement schemes.
Responsibilities
- ● Set, own, and continuously evolve the Group's global wellness strategy to maintain leadership in line with guest expectations, market trends, and emerging scientific developments.
- ● Steward the long-term wellness operating model, ensuring scalability, adaptability, and sustained commercial relevance across the portfolio.
- ● Position wellness as a core pillar of the Group's value proposition, extending beyond spa into lifestyle, longevity, recovery, and holistic experience design.
- ● Oversee the development and ongoing refinement of wellness offerings across resilience, recovery, renewal, and restoration pillars.
- ● Ensure programmes are preventative, personalised, and data-informed, incorporating new insights, technologies, and evolving best practices.
- ● Translate medical, longevity, and therapeutic advancements into hospitality-appropriate experiences that uphold brand credibility and trust.
- ● Establish and govern global wellness standards and service frameworks, ensuring consistency while enabling controlled innovation.
- ● Own wellness-related commercial performance, including revenue growth, utilisation, guest engagement, and margin sustainability.
- ● Continuously assess ROI, capital deployment, and resource allocation to optimise long-term value creation.
- ● Partner cross-functionally with Guest Experience, Food & Beverage, Brand Marketing, and Operations to seamlessly embed wellness across the end-to-end guest journey.
- ● Extensive leadership experience in wellness, hospitality, or related sectors, with a strong track record in strategy development and commercial delivery
- ● Deep understanding of wellness trends, preventative health, longevity, and experience-driven hospitality
- ● Proven ability to translate strategy into scalable operating models and guest-centric experiences
- ● Strong commercial acumen, with experience managing P&L, ROI, and investment decisions
- ● Influential communicator with the ability to engage and align senior stakeholders across functions
- ● Collaborative and forward-thinking mindset, with a passion for innovation and continuous improvement
- ● Excellent command of English (written and spoken); additional languages are an advantage
- ● Willingness to travel as required
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