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The Muthoot Group

Customer Care Executive

🗓️ Posted 2026-08-01 Germany Permanent Customer Service Call Centre

Company shared salary

250 EUR/mo (3,000 EUR/yr)

Market rate

NA

Based on similar roles (title + domain + location).

About the Company

This job is provided by apna.co Position: Customer Care Internship Executive Duration: 6 months Location: Branch Location nearest to your House within 5km to 10km Radius Salary: 2,50 LPA Up to 2,92 LPA per annum (inclusive of salary and variables) once completed Internship Fresher's only taken Stipend based and hence promoted as JRE Eligibility: Graduate Fresher's (Passed out from 2020 to 2025) About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development.

Responsibilities

  • ● Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention activities.
  • ● Assist customers by responding to inquiries and providing information about products and services.
  • ● Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
  • ● Participate in various customer service initiatives, improving customer satisfaction and loyalty.
  • ● Learn and support the implementation of customer feedback mechanisms to enhance service quality.
  • ● Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
  • ● Collaborate with team members to improve overall service efficiency and meet customer expectations.
  • ● Gain exposure to financial products and services, assisting customers with their requirements.
  • ● Develop strong communication and problem-solving skills through direct customer interaction. Eligibility Criteria:
  • ● Graduation (any discipline) from a recognized university.
  • ● Fresher's who have completed their graduation between 2020 and 2025.
  • ● Strong communication skills and a customer-oriented approach.
  • ● Ability to work in a fast-paced environment with excellent problem-solving abilities.
  • ● Positive attitude and a desire to learn and grow within the organization.
  • ● Team Player With a Collaborative Mindset. Training And Certification
  • ● Comprehensive on-the-job training with government certification.
  • ● Hands-on experience in customer care and relationship management.
  • ● Development of core skills such as communication, problem resolution, and customer handling. Growth and Career Opportunities:
  • ● On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.
  • ● Opportunities for further growth within the organization based on individual performance.
  • ● Clear career progression path with competitive compensation and performance-based incentives. Salary Structure:
  • ● 2,50 LPA Up to 2,92 LPA per annum per annum (inclusive of base salary and performance-based variables).
  • ● Attractive variable pay based on individual and team performance. Why Join Us
  • ● Government-certified on-the-job training that enhances your professional skillset.
  • ● A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
  • ● Excellent career growth opportunities in a leading organization with a proven track record.
  • ● Performance-driven rewards and incentives that encourage and recognize your contributions.
  • ● Interested candidate can send their udated Resume TO Regional HR KARANAM ABHILASH 9037833776
  • ● or Mail hrdhyd2@muthootgroup.com or Walkin & walk out with offer letter on below Addres:
  • ● Muthoot Finance Ltd Hyderabad -II BLDG . NO, 3-6-2/1/1, 2ND FLOOR, GRANDPAS ROYAL MANSION NEAR LIBERTY & 39 ROADS, HIMAYATHNAGAR, HYDERABAD
  • ● VACANCY LOCATIONS:CHANDA NAGAR HYDERABAD - DIAMOND POINT HYDERABAD - TOWLICHOWKI HYDERABAD - PATANCHERU HYDERABAD - LANGER HOUSE KUKATPALLY HYDERABAD - CHINTHAL HYDERABAD - BALANAGAR, SHOBANA COLONY SECUNDERABAD - BOWENPALLY - MARKET YARD ISNAPUR X ROAD MANIKONDA - TE PRAGATHI NAGAR-KUKATPALLY OLD BOWENPALLY TE YOSUFGUDA-VENGAL RAO NAGAR NALLAGANDLA - TE KAVURI HILLS HYDERABAD