Quality, Safety & Impact Assurance Manager

🗓️ Posted 2026-08-01 Saudi Arabia Permanent Manufacturing Transport Logistics

Company shared salary

NA

Market rate

NA

Based on similar roles (title + domain + location).

About the Company

Drives an integrated approach to quality, safety, and customer/beneficiary experience across service operations, ensuring consistent delivery, regulatory compliance, and high satisfaction levels.

Responsibilities

  • Develop and manage quality standards and service delivery frameworks
  • Ensure health, safety, and risk management compliance
  • Monitor service performance and customer experience metrics
  • Lead audits, inspections, and continuous improvement initiatives
  • Analyze feedback and implement corrective and preventive actions (CAPA)
  • Produce performance dashboards and executive reports

Requirements

  • 5-10 years of experience in quality, operations, or service excellence
  • Experience in service-based or project-based environments
  • Prior exposure to quality management, HSE, or customer experience is required
  • Bachelor's degree in Business Administration, Engineering, Quality Management, or related field
  • Master's degree is a plus
  • ISO 9001 Lead Auditor
  • Six Sigma (Green Belt or Black Belt)
  • NEBOSH / IOSH or equivalent safety certification
  • Certified Quality Manager (CQM) or similar