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Solution Sales Manager - SAP Customer Experience (CX)
Sales
💰 Salary Not shared
📊 Market S$8,000–S$15,000/mo (S$96,000–S$180,000/yr)
About the Company
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. As a people manager, you are responsible for supporting the success of not only your direct reports but also the wider CX team by identifying development opportunities, enabling performance, and fostering collaboration across markets. You are expected to know the members of your extended team, share insights with peer managers, and act as a role model for SAP's leadership principles. You will actively coach, empower, and develop your team of Solution Sales Executives to achieve consistent growth across the Customer Experience portfolio. The primary purpose of the CX Solution Sales Manager is to lead, drive, and manage the CX business within your region, ensuring attainment of ACV, pipeline, and profitability goals. You will establish strong sales discipline, drive ERP-to-CX co-sell motions, and ensure customer adoption and expansion within the SAP base. The position also serves as the primary escalation point for CX sales activities in the Market Unit. Expectations & Tasks 3+ years of first-line management of enterprise SaaS sales executives. 5+ years of successful enterprise software sales experience, ideally in CRM, CX, Martech, or eCommerce domains. Proven track record of exceeding quotas and managing complex, multi-stakeholder sales cycles. Subject-matter expertise in lead-to-cash, order-to-cash, and service-to-resolution business processes. Experience working with partners, digital agencies, and system integrators within the CX ecosystem. Demonstrated success in
Requirements
- ● Bachelor's degree in Business, Technology, or a related field (MBA preferred).
- ● Strong skills in forecasting, deal inspection, and pipeline management.
- ● Excellent written and verbal communication; executive presence and ability to influence at C-suite level.
- ● Proficient in PowerPoint and Excel; able to create clear, data-driven reports and presentations.
- ● Collaborative, coachable, and able to operate effectively in a matrixed, virtual organization.
- ● Resilient under pressure, with the ability to manage complexity and ambiguity in long sales cycles.
- ● Deep understanding of SAP CX solutions and value articulation to customer business outcomes.
- ● A confident, motivated sales team operating with clear rhythm and accountability.
- ● Clean, accurate forecasting and predictable quarterly performance.
- ● Measurable increase in CX market share and visibility across your region(s).
- ● Recognised within SAP as a builder who lifted the team and reignited growth
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