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Business Process, Specialist
Consulting Strategy
Company shared salary
NA
Market rate
RM6,000–RM11,000/mo (RM72,000–RM132,000/yr)
Based on similar roles (title + domain + location).
About the Company
Join DayOne - Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe - and we're just getting started. As we expand into new international markets, we're looking for talented, driven individuals to join us on this exciting journey. This is more than a job - it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne's next chapter.
Responsibilities
- ● Process Discovery & Mapping: Lead workshops with stakeholders to document current state ("As-Is") workflows using BPMN 2.0 standards.
- ● Gap Analysis: Identify inefficiencies, manual redundancies, and risks within existing processes.
- ● Design & Optimization: Develop "To-Be" process models that incorporate automation, streamlined approvals, and clear hand-off points.
- ● Data-Driven Insights: Analyze operational KPIs and cycle times to quantify the impact of process changes.
- ● Implementation Support: Act as a liaison between business units and IT/Development teams to ensure process designs are technically feasible.
- ● Change Management: Create training materials and standard operating procedures (SOPs) to ensure high adoption of new processes.
- ● Experience: 5-7 years of experience in business process improvement, management consulting, or systems analysis.
- ● Technical Proficiency: Expertise in process mapping tools (e.g., Lucidchart, Visio, or Signavio).
- ● Familiarity with ERP systems (e.g., SAP S/4HANA) and automation platforms.
- ● Methodologies: Strong knowledge of Lean Six Sigma, Agile, or Total Quality Management (TQM).
- ● Analytical Mindset: Ability to translate complex data into actionable process recommendations.
- ● Communication: Exceptional ability to influence stakeholders at all levels, from front-line staff to executive leadership.
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