Senior Specialist - Security Operation Analyst (L2)

Don t just take on a job - take on a challenge Challenge accepted Commerz Global Service Solutions (CGSS)(100% owned subsidiary of Commerzbank AG) Global service provider based in Kuala Lumpur and Penang, Malaysia. With its global expertise and network, CGSS is positioned to deliver a wide range of global services and comprehensive solutions to meet the needs of its clients. Catering to multiple branches across Asia, Europe, and Americas, CGSS contributes to increase profitability, standardize quality, and leverage synergies for Commerzbank AG across regions into one central hub ensuring cost efficient processing. Supporting global locations, CGSS draws on the knowledge of its employees to achieve long term benefits, anticipating client needs to improve operational efficiencies and reduce costs. Why join us Our values underpin our culture and are at the heart of how we treat our clients and each other. CGSS is a truly global, diverse, and client-focused organization, which utilizes local expertise and experience. Our success depends on experienced professionals who value teamwork and innovation. Team members are our most valuable asset, CGSS never ceases to invest in the development of individuals to ensures continuous career growth in line with employee and Company objectives. CGSS provides flexibility to employees and has continued to encourage a hybrid work approach. We hereby cordially invite you to join us in our commitment towards a strong culture, healthy work-life balance and a continuous journey of growth. If you're ready to join us, apply now. LOCATION Level 11, 12, 13 Menara CelcomDigi No. 6, Persiaran Barat Seksyen 52, 46200, Petaling Jaya, Selangor. GBS@Mayang, Level 1 (Unit 1.27 - 1.29), Jalan Mayang Pasir 1, Bayan Baru, 11950 Bayan Lepas, Penang. International Trade and Development Specialties: International Trade Finance, Financial Services, Global Shared Services

The Level 2 Analyst is responsible for conducting in-depth investigations of escalated alerts and events, as well as incidents reported manually by users. This role is crucial in enhancing data accuracy, performing detailed research, and categorizing complex cases to ensure effective incident response and management. The Level 2 Analyst plays a vital role in safeguarding the organization's information security by identifying threats, analyzing attack methods, and providing actionable insights for mitigation and prevention.