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Salesforce AdministratorAvePoint · Singapore
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AvePoint

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Salesforce Administrator

🗓️ Posted 2026-08-24 Singapore Full-time Hybrid ICT
💰 Salary Not shared 📊 Market S$4,500–S$6,500/mo

About the Company

The Unifying Trust Layer for AI AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com. Data Security Software Products Specialties: SharePoint Governance, SharePoint Migration, SharePoint Management, SharePoint Integration, SharePoint Optimization, SharePoint Reporting, SharePoint Protection, Office 365 Migration, Office 365 Management, Office 365 Protection, Office 365 Governance, Microsoft Teams Governance, Power Platform Governance

About the Role

The Salesforce Administrator is responsible for the end-to-end administration, maintenance, and optimization of the Salesforce platform. This role ensures system stability, supports business users, assesses technical feasibility for enhancement requests, and drives continuous improvement in CRM processes and data management.

Responsibilities

  • ● Ensure system availability, performance, and data integrity within Salesforce
  • ● Manage users, roles, profiles, permission sets, and access controls
  • ● Perform routine system maintenance, including data quality checks, backups, and updates
  • ● Monitor and troubleshoot system issues, including integrations, workflows, and automation errors
  • ● Coordinate with internal teams and vendors for system enhancements, patches, and issue resolution
  • ● Act as the subject matter expert (SME) for Salesforce functionalities and best practices
  • ● Provide day-to-day support to business users, including issue resolution and request handling
  • ● Conduct user training and onboarding sessions on Salesforce usage and features
  • ● Translate business requirements into system configurations and solutions
  • ● Configure and maintain objects, fields, validation rules, workflows, flows, and page layouts
  • ● Support process automation using tools such as Flow and Process Builder
  • ● Manage reports and dashboards to support business insights and decision-making
  • ● Assess enhancement requests for technical feasibility within Salesforce
  • ● Provide solution recommendations, effort estimation, and highlight potential constraints
  • ● Collaborate with developers or architects for more complex customizations and integrations
  • ● Maintain data quality, consistency, and security standards
  • ● Support data migration, cleansing, and deduplication activities
  • ● Ensure compliance with internal policies and data governance practices
  • ● Maintain documentation of system configurations, processes, and changes
  • ● Identify opportunities to improve system efficiency and reduce manual processes
  • ● Stay updated on Salesforce releases and recommend new features where applicable
  • ● Proven experience as a Salesforce Administrator
  • ● Strong understanding of Salesforce configuration (objects, fields, workflows, flows, security model)
  • ● Experience in user management, reporting, and dashboard creation
  • ● Knowledge of integrations and data management best practices
  • ● Strong troubleshooting and problem-solving skills
  • ● Good stakeholder communication and ability to translate business needs into system solutions

Requirements

  • ● Salesforce Administrator certification (preferred)
  • ● Experience working in cross-functional teams
  • ● Proactive mindset with a focus on process improvement
  • ● Ability to work independently and manage multiple priorities