Fashion Advisor/Senior Fashion Advisor

Responsibilities

• ● Fashion Advisor / Senior Fashion Advisor
• ● We are seeking passionate and style-driven individuals to join our team as Fashion Advisors/ Senior Fashion Advisor. As the face of CHANEL, you will play a pivotal role in delivering an inspiring and luxurious experience for our clients. You will act as a brand ambassador, fostering lasting client relationships and elevating the House's image through exceptional service and professionalism.
• ● What Impact You Can Create At Chanel
• ● Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.
• ● Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.
• ● Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.
• ● Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.
• ● Support boutique operations by following procedures for stock management, security, and after-sales processes.
• ● Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.
• ● Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.
• ● For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.
• ● You are energised by
• ● Collaborating with a dedicated team in a fast-paced retail environment.
• ● Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• ● What You Will Bring
• ● Bachelor's degree in any field.
• ● Minimum 2 years of experience in retail or service industries; experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.
• ● Passionate about fashion and luxury with a keen sense of style.
• ● Strong analytical and communication skills; able to build authentic relationships and convey brand passion.
• ● Excellent customer service and selling skills, with a natural, personable approach.