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Security Technical Account ManagerClaranet · Lisbon, Lisboa, Portugal
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Claranet

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Security Technical Account Manager

🗓️ Posted 2026-09-23 Lisbon, Lisboa, Portugal Full-time Hybrid ICT
💰 Salary Not shared 📊 Market 2,800 EUR–4,200 EUR/mo

About the Company

Experts in modernising, securing and running critical applications, data and infrastructure Claranet modernise and run critical applications and infrastructure. We simplify the management of IT services so our customers can concentrate on what they do best. By working with us our customers gain access to a wide range of managed services, professional services, and training across Cloud, Networks, Managed Cyber Security, and Workplace communication and collaboration technologies. Founded in 1996, Claranet has evolved from a pioneering ISP (Internet Service Provider) into a leading technology services provider with global reach. The company has annualised revenues of circa 440 / 600 / 600 million, over 10,000 customers, and more than 3,000 employees. This international success is driven by local service, out of local offices, using a mixture of local and international infrastructure, including public clouds. Claranet was positioned for the second year running in Gartner's Magic Quadrant for Data Centre Outsourcing and Hybrid Infrastructure Managed Services, Europe, introduced in 2018. This follows Claranet's inclusion as a 'Leader' in the Magic Quadrant for Managed Hybrid Cloud Hosting, Europe for five years running, 2013-2017. The company is also the only technology provider in the UK to appear as a Leader across ISG Provider Lens reports for both public cloud and cyber security. For more information visit www.claranet.co.uk IT Services and IT Consulting Specialties: Managed Services, Cloud, Cybersecurity, Networking, Workplace, Public Cloud, Private Cloud, Azure, AWS

Responsibilities

  • ● Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world's most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.
  • ● If you share our vision, join us
  • ● Right now, we are looking for a Security Technical Account Manager to integrate our internal team, based in Lisbon/Porto.
  • ● Support incident management activities, ensuring end-to-end coordination and resolution of critical security events across multiple environments;
  • ● Monitor, analyze, and respond to security incidents leveraging FortiSIEM, Microsoft Sentinel, and Microsoft Defender;
  • ● Perform proactive threat hunting activities to identify anomalies, potential threats, and malicious activities across the client's infrastructure;
  • ● Develop and implement strategies to enhance Security Operations (SecOps) capabilities and cybersecurity maturity;
  • ● Act as the primary technical point of contact for security-related topics, providing guidance on security architecture, incident response, and risk mitigation;
  • ● Collaborate with internal teams and stakeholders to ensure alignment with cybersecurity standards, policies, and best practices;
  • ● Provide technical leadership and support within SOC and SecOps environments, contributing to continuous service improvement initiatives.
  • ● You must have:
  • ● Bachelor's degree in Cybersecurity, Computer Science, Computer Engineering, or a related field;
  • ● Minimum 5 years of experience in cybersecurity operations, incident response, SIEM management, risk management, and/or cybersecurity consulting;
  • ● Strong expertise in FortiSIEM, Microsoft Sentinel, and Microsoft Defender;
  • ● Proven experience leading technical teams within SOC and SecOps environments;
  • ● Strong understanding of cybersecurity frameworks, incident management processes, and security operations best practices;
  • ● Excellent analytical, troubleshooting, and problem-solving skills;
  • ● Fluency in English.
  • ● Relevant certifications such as CEH, CCSP, Microsoft Certified Security Operations Analyst, or Fortinet NSE certifications;