Telecaller

Responsibilities

• ● Job Title: Telecaller - Lead Generation & Appointment Setting
• ● Company: TriMediaX Digital Marketing Agency
• ● Location: Dubai, UAE (On-site)
• ● Employment Type: Full-time
• ● About TriMediaX
• ● TriMediaX is a Dubai-based digital marketing agency helping businesses grow through performance marketing, creative production, and data-driven strategy. We work with clients across aesthetic clinics, real estate, education, and lifestyle sectors, delivering measurable results through paid media, CRM, and conversion-focused campaigns.
• ● We are looking for a high-energy, results-driven Telecaller to be the first voice of TriMediaX. Your mission is simple: connect with business owners and decision-makers, spark their interest with our FREE Digital Marketing Audit offer, and book qualified meetings for our Digital Marketing Team to pitch our agency plans.
• ● Make a minimum of 200 outbound calls daily to prospect businesses from provided lead lists
• ● Introduce TriMediaX and offer a FREE business audit covering the prospect's digital presence, ads, and growth opportunities
• ● Qualify prospects by identifying decision-makers, business type, and marketing pain points
• ● Schedule confirmed meetings (in-person or virtual) between qualified prospects and the Digital Marketing Team
• ● Follow approved call scripts while adapting tone and pitch to each prospect
• ● Log every call outcome, prospect detail, and appointment accurately in the CRM
• ● Send follow-up messages via WhatsApp or email to confirm scheduled meetings and reduce no-shows
• ● Reschedule missed appointments and re-engage cold or unresponsive leads
• ● Meet daily, weekly, and monthly KPIs for call volume, connection rate, and meetings booked
• ● Share prospect feedback and objections with the team to refine scripts and targeting
• ● + outbound calls per day
• ● Minimum daily/weekly target of qualified meetings booked (set by management)
• ● Show-up rate on scheduled meetings