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Salesforce Administrator
ICT
💰 Salary Not shared
📊 Market 5,583 CAD–9,167 CAD/mo (67,000 CAD–110,000 CAD/yr)
About the Company
We're making it easier than ever for publishers, agencies and brands to harness the power of out-of-home. We believe in a world where bold creativity inspires bright ideas. Where screens drive growth, build excitement and prompt innovation. Where digital interactions inspire conversations and connect communities. Where digital and real-life experiences collide. We're making it easier than ever for publishers, agencies and brands to harness the power of digital out-of-home and connect with audiences across the globe. Lighting up airports, shopping malls, health clinics, street corners and more, our platform powers screens at the heart of people's lives. Software Development Specialties: Digital Signage Software, Software-as-a-Service, Advertising Campaign Automation, Advertising Reporting (Proof of Play), Digital Signage Managed Services
Responsibilities
- ● Salesforce Administrator
- ● Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.
- ● About the role
- ● Key Roles and Responsibilities:
- ● Platform Management & Configuration:
- ● Perform day-to-day administration, configuration, and maintenance of the Salesforce instance to align with evolving business needs.
- ● Create and maintain custom objects, fields, formulas, workflows, validation rules, and Process Builder and Flows to automate business processes.
- ● Manage user profiles, roles, permissions, public groups, Organization-Wide Defaults, sharing rules, and security settings to ensure data integrity and compliance.
- ● Assist our Sales Department with designing and maintaining lead assignment rules, opportunity workflows, and territory management to drive sales execution.
- ● Conduct proactive system maintenance, including health checks, release readiness, and security reviews.
- ● Participate in scoping and delivering prioritized configuration work.
- ● Manage release/deployments of enhancements.
- ● User Support & Training
- ● Provide first-line support and troubleshooting assistance to end-users, ensuring timely resolution of issues.
- ● Act as a Salesforce subject matter expert and trusted advisor for all internal users.
- ● Support user onboarding/offboarding processes and access management.
- ● Facilitate training sessions and create documentation to support staff in adopting new functionalities.
- ● Data Management & Reporting
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