Systems Engineer/Senior Systems Engineer - Digital Solutions & Services Dept

Responsibilities

• ● What the role is
• ● This role provides ICT expertise for Digital Workplace solutions, ensuring compliance with government standards. It involves leading projects, managing vendors, and driving user adoption through training and communication.
• ● What you will be working on
• ● Provide subject matter consultancy and expertise in the provision of ICT systems, solutions and services for a Digital Workplace.
• ● Propose technical designs, solutions and integrations that work well with the Government infrastructure and are compliant with policies, standards and security requirements.
• ● Lead projects and manage vendors in the implementation and support of Digital Workplace systems and end-user computing technologies according to business and security requirements.
• ● Evaluate and conduct proof-of-concepts with Product Principals and System Integrators on Digital Transformation/Digital Workplace technologies and related security solutions.
• ● Seek and analyse root causes of issues by deep understanding of the enterprise environment and collaborating with technical teams from various domains and vendors in providing solutions.
• ● Manage procurement and maintenance renewals of hardware, software and ICT service subscriptions including preparation of technical specifications.
• ● Analyse, develop and communicate the technology deployment process, seek feedback from stakeholders and make continual improvement in the operations phase.
• ● Conduct user briefing sessions/training to prepare users in adopting new solutions with the creation of impactful communications and documentations.
• ● What we are looking for
• ● years experience in ICT systems, solutions and services for digital workspace.
• ● Strong domain knowledge and skills in
• ● Microsoft (MS) 365 & Office 365 solutions, MS Enterprise Mobility Suite, MS Teams, Azure and MS Active Directories, SharePoint Online, Exchange Online, OneDrive, etc
• ● Security relating to MS Technologies e.g. Azure Advanced Threat Protection, Azure Rights Management, MS Privileged Identity Management, MS Security Compliance Manager, MS Certificate Authority, MS Cloud Application Security, etc
• ● Identity and Privileged Access Control
• ● Integration with ServiceNow, or other IAM/ITSM platforms
• ● Automation via PowerShell, Graph API, or Logic Apps
• ● Windows Server and Virtualized Server systems hardening